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  • Send a sanitized copy of your configuration file

    This course covers how to securely share a sanitized configuration file from Remote Desktop Manager for troubleshooting purposes. It emphasizes the importance of removing all sensitive information, such as credentials and data sources, before exporting the file. Learners will understand...

    • Duration 3m
    • Intermediate
  • Export and import RDM configuration file

    This course covers the process of exporting and importing configuration files in Remote Desktop Manager (RDM) to ensure seamless deployment and consistency across multiple instances. Participants will learn how to efficiently back up, transfer, and apply configurations while maintaining security...

    • Duration 6m
    • Intermediate
  • How to perform a clipboard diagnostic

    Learn how to troubleshoot clipboard issues effectively using the diagnostic tools in Remote Desktop Manager. This activity provides step-by-step guidance to identify and resolve common clipboard-related problems.

    • Duration 4m
    • Beginner
  • Automating website logins with autofill in RDM

    This course provides a step-by-step guide to configuring autofill and utilizing HTML Control IDs in Remote Desktop Manager (RDM) to streamline credential injection and automate web-based login processes. Participants will learn how to identify and use HTML Control IDs for...

    • Duration 6m
    • Intermediate
  • SSH Terminal verbose logs

    The SSH Shell Verbose Log Course provides learners with an in-depth understanding of how to analyze and troubleshoot SSH connections using verbose logging. This course is designed for IT professionals, system administrators, and security teams who manage remote access and...

    • Duration 3m
    • Beginner
  • How to enter your license in Remote Desktop Manager (RDM)

    Learn how to quickly and easily activate your license in Remote Desktop Manager. This step-by-step guide addresses one of the most common support questions, providing a clear solution to get you up and running without delays.

    • Duration 1m
    • Beginner
  • How to use the CSV Wizard 

    Learn how to efficiently import and export data using the CSV Wizard in Remote Desktop Manager. This activity guides you through each step, ensuring seamless data management for your environment.

    • Duration 7m
    • Beginner
  • How to use the custom installer

    Discover how to create and deploy custom installation packages of Remote Desktop Manager (RDM) tailored to your organization's needs.

    • Duration 3m
    • Beginner
  • Performing a diagnostic in RDM

    Master the process of running diagnostics in Remote Desktop Manager to troubleshoot and resolve issues. This activity provides a clear guide to ensure your environment operates smoothly and efficiently.

    • Duration 4m
    • Intermediate