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  • Send a sanitized copy of your configuration file

    This course teaches how to share a sanitized Remote Desktop Manager configuration file for troubleshooting, ensuring sensitive data is removed and highlighting best practices for secure export and transmission.

    • Duration 3m
    • Intermediate
  • How to perform a clipboard diagnostic

    Learn how to troubleshoot clipboard issues effectively using the diagnostic tools in Remote Desktop Manager. This activity provides step-by-step guidance to identify and resolve common clipboard-related problems.

    • Duration 4m
    • Beginner
  • SSH terminal verbose logs

    This course teaches IT pros how to use SSH Shell verbose logging in Remote Desktop Manager to analyze and troubleshoot remote connection issues efficiently.

    • Duration 3m
    • Rating 5.0
    • Beginner
  • How to use the CSV Wizard 

    Learn how to efficiently import and export data using the CSV Wizard in Remote Desktop Manager. This activity guides you through each step, ensuring seamless data management for your environment.

    • Duration 7m
    • Beginner
  • How to use the custom installer

    Discover how to create and deploy custom installation packages of Remote Desktop Manager (RDM) tailored to your organization's needs.

    • Duration 3m
    • Beginner
  • Performing a diagnostic in Remote Desktop Manager

    Master the process of running diagnostics in Remote Desktop Manager to troubleshoot and resolve issues. This activity provides a clear guide to ensure your environment operates smoothly and efficiently.

    • Duration 4m
    • Intermediate