Create a dump file
This lesson shows how to safely create a minidump with Process Explorer when Remote Desktop Manager is unresponsive, share it securely with Support, and protect sensitive data.

This lesson shows how to safely create a minidump with Process Explorer when Remote Desktop Manager is unresponsive, share it securely with Support, and protect sensitive data.
This course explains how to use an emergency kit to regain access after a password reset, including how to validate it and generate a new one if needed.
This course covers the customizable status bar in Remote Desktop Manager, including data source display, custom statuses, search, session info, notifications, and debug tools, varying by workspace.
Need instant remote access without creating an entry? Quick connect in Remote Desktop Manager lets you connect fast and hassle-free. Perfect for fast support or streamlining daily tasks.
Having issues with Remote Desktop Manager or another Devolutions product? This activity shows how to open a support ticket, securely share logs or dump files, and request an upload link, ensuring safe and efficient help.
This course introduces Remote Desktop Manager's AI assistant, which enhances IT workflows with tools like proofreading, translation, and PowerShell scripting. It supports various AI models and is accessible in entries, PowerShell, and chat to boost team productivity.
This course shows how to configure an RDP session in Remote Desktop Manager using an SSH tunnel, including setup, linking, and connection settings.
The vault dashboard overview lets admins customize the information displayed across their vaults for better visibility. You can add, remove, or adjust widgets based on relevance, but changes apply to all users with access to the vault.
This course explains how to create and use an SSH Key Dashboard entry in Remote Desktop Manager to manage authorized_keys on remote machines, covering setup, configuration, and key management actions.
This course explains how to use tab groups and the tab group bar in Remote Desktop Manager to organize sessions, create and configure groups, and batch edit entries for easier navigation.
This quick tip shows how to configure a Report (Custom) entry in Remote Desktop Manager to generate tailored insights and better manage your environment.
This course teaches you how to streamline vault and folder setup in Remote Desktop Manager using Template Groups. You'll learn to save and reuse folder structures, customize entries with variables, and convert existing entries using templates for faster deployment.
Learn how to create and configure an SSH session in Devolutions Remote Desktop Manager for streamlined, secure remote access. This step-by-step guide covers essential settings, SSH key integration, and terminal customization to help IT pros and sysadmins work more efficiently.
This course shows how to customize Remote Desktop Manager’s interface by adjusting layouts, tile views, and managing workspace configurations for better productivity.
This course covers using Remote Desktop Manager’s Navigation Pane efficiently with tips on customization, sorting, batch editing, and layout fixes, while recommending additional resources for deeper learning.
This course explains how to securely automate password use in Remote Desktop Manager with the 'Allow password in variable' feature, focusing on password reuse in typing macros (e.g., TeamViewer) and key security settings for advanced setups.
This lesson explains when and why to upgrade your Remote Desktop Manager database, how to do it safely, and what to watch out for.
This course shows how to use Remote Desktop Manager’s SSH Key Agent to store SSH keys in memory, manage them, and integrate with SSH Terminal and credential entries.
This course explores how to boost efficiency in Remote Desktop Manager using keyboard shortcuts and custom macros. You’ll learn how to view, modify, and create shortcuts, pair them with macros, and tailor your workflow with ease.
This course shows how to create, import, or link SSH keys, configure their properties, and use them with SSH connections.
Learn to set up OTP for web sessions in Remote Desktop Manager by configuring a 2FA key, with options to copy it at login or use a reusable OTP entry. Some session types may not support OTP at launch.
Learn to add OTP security to a shared Devolutions account by creating an OTP entry in your Server vault using a key from the Portal, then generate codes via the platform or Devolutions Password Management extension.
This course shows how to set up 1Password in Remote Desktop Manager’s My Account Settings for centralized credential use, with options for OTP, memory storage, and MFA handling for smoother logins.
This course provides a step-by-step guide to changing how the dashboard tab reacts when navigating in the navigation pane. It shows you how to change the auto-focus on the dashboard using the three available options.